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Client facing T&Cs

Client facing T&Cs

     

>>Client facing T&Cs

 

1. The case registration charges and the case   review fee are non-refundable.

2. If you don’t agree with a quote and do not   want to instruct the professional you can let us know.

3. You can ask us to provide another quote from another   professional after paying another “case review fee” in advance which you will   be prior informed.

4. We recommend you narrow your choice and   number of quotes to save money and time.

5. We can help you with budgeting and try to   meet your expectations in this regard as far possible.

6. You can discuss and tell us if any budget   range suites you, and we will try to find a professional in that range as far   possible but no compromise in quality.

7. We are a company who is not directly dealing   with your case but will be facilitating you to get a best professional who   has best possible relevant experience and expertise in that field. 

8. RILT is a Legal consultancy service provider   facilitating case progression and communication between you and the legal   professionals. RILT does not provide legal advice or advocacy directly in   itself. 

9. RILT has a panel of professionals, Law firms carefully   selected and registered with them, based on their profile and excellence in   profession. They can find a professional on their panel or out of their panel   depending on expertise and availability. They will usually choose three of   them subject to availability and expertise. We will offer the services to you   and let you decide who you would like to ask for a quote. Sometimes there is only   one lawyer available and no choice is given.

10. The case details will be shared with us, team   of RILT, professionals and any other stakeholders involved in review and   further handling of the case. 

11. Once your case is registered with us, you   will not give that case instructions directly, privately or through other law   firm, agencies, consultancy services etc., to any professional or Law firm in   India who is on RILT panel currently or till 1 year after the date of   cancellation of their registration with RILT. You may be liable to   prosecution or compensate the loss of earnings to the company RILT.

12. After registering the case with us you can   still give case privately to any other professional or Law firm who is not on   RILT panel currently or till 1 year after cancellation of their registration   with RILT. The professional or Law   firm on RILT panel currently or till 1 year after cancellation of their   registration with RILT, should not have direct or indirect involvement in the   case. You will check and ensure otherwise you may be liable to prosecution or   compensate the loss of earnings to RILT.

13. If you have a professional in mind who is not   on RILT panel, but you want to instruct them through us, we can try   negotiating on your behalf and work for you outside RILT panel to get you the   best deal. This would be via RILT and subject to feasibility and agreed terms   that time.

14. In today’s world cybercrime and hacking is   not uncommon. Even big companies and organisations are not full proof. We   keep our systems safe with antivirus programmes but do not guarantee that it   can’t be attacked by cybercriminals or hackers. 

15. We are a small company and try to keep our IT   systems safe within our financial capability and as far possible technically   but, bear no responsibility or give guarantee whatsoever that it’s full proof   and not vulnerable to cybercrime and data leak.

16. We recommend you send your case documents by   post, courier as per your choice and we bear no responsibility for loss of   any documents in transit. We recommend you keep copies with you and send   originals hand deliver or by secure posts, courier. This is not a new system   and is still followed by many without consequences, but this is your   decision.

17. Once we receive case notes, you will be   notified. 

18. There may be requirement to post the   documents to India. You will be informed, we will post it, and you will be   invoiced separately by us including our service charges and VAT as   applicable. These and likewise additional expenses you may have to pay as   required from time to time and are not included in the quote.

19. You may be invoiced for postage, other   services to you and likewise miscellaneous and other expenses as needed time   to time. You will be informed and invoiced by RILT.

20. We will ask you and if agree, we will send your   documents electronically. This will save time and money. Sometimes you may   have to take this risk depending on urgency and time constraint.

21. If you must travel to India in relation to   your case, you will bear all expenses personally. We, RILT, Professional or   any third party will not be liable to meet any expenses.

22. The professional’s team will arrange to take   you and bring back from hearings in court of justice when required. You will   not be charged for this service and is one motto of Legal Tourism concept.

23. We are not a company that is dealing your   case directly at any level, but we provide services to match client with the   professional via RILT and manage your case efficiently. 

24. We RILT will not have any control or   influence on case out come as legal professional.

25. If the case is complex and more work needs to   be done other than included in the original quote, you will be informed and   invoiced separately. 

26. We are a company that wants to see our   clients getting legal advice, help and contact with the right professional at   the right time.

27. We are a company that tries to match right   clients with right professionals for best possible outcome of the case.

28. RILT does not provide legal help or advocacy   directly by itself but is a service provider that facilitates getting you the   right professional for the case.

29. RILT charges nominal “case registration” and   then “initial case review fee” just to cover initial basic costs. These   charges are non refundable.

30. RILT charges client case management and   service charges 12 % (range 12-22) of quote depending on case complexity and   demands of service, and would be as per agreement at the time of contract. 

31. There is no hidden fee and RILT charges12 %   (range 12-22) service charge as per case agreement on any amount payable by   you on quote or for any job, service done by us, RILT, professionals or third   parties for you

32. All amount is payable in advance at each   stage of case progression through RILT. On completion of that stage of work,   funds will be transferred from RILT to the professional. 

33. The professional will not be able to   undertake any work at any stage till you have made advance payments for that   stage to RILT and have also paid all dues to RILT and other parties involved   till that stage. We call it pre-stage clearance and assurance of funds.

34. You will be responsible for adverse outcome   of the case or delays in case progression, conclusion due to any delays in   payments by you. This may incur additional expenses for which you will be   invoiced by RILT separately accordingly.

35. RILT will charge 12 % (range 12-22) service   charge as agreed on any invoice sent to you and on any amount payable by you   including any additional work or service by us, or we do any service, job for   you.

36. Taxes / VAT will be applicable on all   payments, as per the prevailing law.

37. You will receive the invoice detailing all   charges.

38. There are no hidden charges.

39. Mostly you will be contacting directly with   RILT for any case related enquiry or requirements. 

40. If you need any help please refer to ask me   or contact us for further enquiries.

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Here you find our T&Cs pertaining to clients. please read carefully and contact us for any further queries.

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